Terms of Service

1. The service

Your Compute is a monthly allowance of CPU, memory and disk on our hardware. Each terminal you open is a fresh Linux system container with Ubuntu, Docker Engine, sudo, a browser terminal and preinstalled command-line tools, including Claude Code, Codex and OpenCode. Your projects and home folder live on a persistent account disk that your terminals mount; ending a terminal deletes its container with the packages, services and Docker data in it. The tools belong to their makers and are installed unmodified; their own licences and terms apply to your use of them.

The contents of the image, the tools on it and the dashboard's features change over time. We keep the service to what the pricing page promises for your plan.

2. Your account

You sign in with Google, a passkey, or your email address and a password. You must be old enough to enter a binding contract where you live. An account belongs to one person and has one Compute; you are responsible for everything done through it and through your Compute, including by software agents you run there.

Keep your sign-in methods secure and tell us at support@detachbox.com if you think someone else has access.

3. Plans and payment

Prices are listed in US dollars per month on the pricing page. Your Compute is one subscription, billed through Stripe: the first charge happens when you buy it, and the next ones on the same day each month. There is no free plan. A free period is available only through a promo code or an invitation, on the terms of that code or invitation.

Invoices, receipts and card statements show the charges as DetachBox, the name AppMaster Inc does business under.

Prices exclude taxes that apply to you. An account has one Compute at a time.

A bigger size applies to the running Compute immediately and Stripe charges the prorated difference for the rest of the period. A smaller size applies from the next period and only if everything stored, projects included, fits the smaller disk.

4. Failed payments

If a payment fails, we suspend your Compute on the third day and delete its account disk on the fourteenth day. Paying before the deletion restores access to your saved projects and home folder.

5. Cancellation

You can cancel your Compute's subscription at any time from the dashboard. It keeps running until the end of the period you paid for and is then stopped and deleted on the schedule in section 4.

Deleting your Compute from the dashboard ends its subscription at once and erases it with all its projects.

6. Refunds

First-run guarantee: if the first run on your account's first Compute does not work for you, write to support@detachbox.com within 14 days of its first payment and we refund that first payment in full. The guarantee applies once per account.

Other payments are not refunded for partial periods, including when you delete your Compute before its period ends, except where the law requires a refund or where we end the service without cause. A promo-code or invitation credit has no cash value.

To ask for a refund the law entitles you to, write to support@detachbox.com with the charge.

7. Your content

What you put on your Compute stays yours. You give us only the permissions needed to run the service: to store, copy and process that content on our infrastructure.

Our staff do not browse your files. We access a Compute's contents only when you ask us to, when we investigate a security incident or abuse, or when the law requires it. We monitor the resource use (CPU, memory, disk and network) of every Compute.

Content in a terminal outside your projects and home folder, such as installed packages, system services, Docker images and volumes, is deleted when that terminal ends. Content in your projects and home folder stays until you delete it, delete your Compute, or the account disk is deleted for non-payment under section 4.

8. Codex, Claude and other third-party accounts

The agent tools on your Compute run on your own subscriptions with OpenAI, Anthropic and other providers. Your use of them is governed by those providers' terms, and you are responsible for following them. detachbox is independent and not affiliated with or endorsed by any of these providers.

When you connect a Codex or Claude account in the dashboard, we store its OAuth tokens encrypted, use them to show your usage limits and deliver an access token into the projects whose agents run on the account, as described in the Privacy Policy. You can disconnect an account at any time; we then delete its tokens from our servers and your Compute, and the provider's own session ends when you sign out with the provider.

A provider can change its rules, limit or close your account at any time. We may change how an account connects, for example by asking you to sign in on your Compute instead of through the dashboard, when a provider's rules or behaviour make it necessary. A provider's decisions about your account are its own and fall outside our responsibility.

9. Acceptable use

You must follow the Acceptable Use Policy. It forbids, among other things, mining, scanning, spam, attacks, phishing and sharing your Compute with other people.

10. Availability and maintenance

Your Compute is built to run around the clock. The service comes without an uptime guarantee or service credits.

We install security updates and reboot nodes in a maintenance window about once a month; urgent security fixes can require an unplanned reboot. A reboot stops the processes and terminal (tmux) sessions of every terminal; your projects and home folder on the account disk stay intact, and you continue in a new terminal.

11. The security model you accept

Each terminal is an unprivileged container that shares the host's kernel with other customers' containers. Nested containers are enabled so that Docker works inside a terminal. This gives more attack surface than a dedicated VM. We mitigate it with network isolation between customers and prompt kernel updates, and we describe the trade openly on the website. Your account disk is mounted only into your own terminals. Each project has its own home folder, shared by that project's terminals. A Shell terminal without a project has a separate home folder and mounts every project. If your work needs a dedicated kernel, detachbox is the wrong product for it.

On your Compute you have root through sudo. You are responsible for what runs there, including the actions of AI agents you allow to act on your behalf.

12. Suspension and termination

We may stop a Compute immediately and without notice when it harms others or our infrastructure, and we may suspend or close an account for breaking these terms or the Acceptable Use Policy, for non-payment or when the law requires it. Where we can, we tell you why and give you a chance to fix the problem first. Serious or repeated abuse leads to closure without refund.

You can close your account at any time by deleting your Compute and writing to support@detachbox.com.

13. Disclaimers

The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. The output of AI agents you run is your responsibility to check.

14. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental or consequential damages, lost profits or lost data, and our total liability for any claim is limited to what you paid us for the service in the three months before the claim arose. Nothing in these terms limits liability that cannot be limited by law.

15. Changes to these terms

We may update these terms. For changes that reduce your rights we will email you at least 14 days before they take effect. Continuing to use the service after that means you accept the new terms; if you do not, cancel before the date.

16. Governing law

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules. Any dispute arising from them or from the service goes to the state or federal courts located in Los Angeles County, California, and both parties submit to their jurisdiction. Nothing here takes away mandatory consumer protections of the country you live in.

17. Contact

Questions about these terms: support@detachbox.com. Abuse reports: abuse@detachbox.com.