Ask us anything about your Compute
Before you buy, while your agent runs, when the team grows: write here and a person who runs detachbox replies by email.
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Billing questions
Do I pay for Claude or Codex here?
No. Your Claude or ChatGPT subscription stays with its maker, and an API key bills to your own provider account. Your detachbox bill is your Compute and nothing else.
When am I charged?
When your Compute starts, then every month on that date, in USD through Stripe. One Compute, one subscription: projects and terminals add nothing.
What happens when I change to a bigger size?
The new CPU, memory and disk land right away, no restart, and Stripe charges the difference for the rest of the month.
Can I move to a smaller size?
Yes, from the next billing month, as long as all your files fit the smaller disk at full size. The dashboard shows you the numbers before you switch.
How is my disk counted?
By your files at full size: Start's 50 GB holds 50 GB of them, byte for byte. Fill it and new writes stop, with an email to tell you. Move to a bigger size and writing picks up at once, or delete files to get 512 MiB under the line.
What if a payment fails?
You have 14 days. We pause your Compute on day 3 and delete the account disk on day 14; pay before then and your saved projects and home folders are yours again.
What do Business plans add?
Memory and room for more agents: Business runs 10 at once on 24 GB, Business Plus 15 on 16 vCPU and 64 GB, Business Max 20 on 128 GB with 500 GB of disk, Business Ultra 30 on 30 vCPU and 192 GB with 1,000 GB of disk. Business tickets go first in the support queue, and invoices carry your company name and VAT or tax ID.
Why is there no free plan?
To keep the CPU you pay for working for you: crypto miners fill free tiers first. A friend's invitation makes your first month free; otherwise start at $39 and cancel whenever you like.
What if it doesn't work for me?
Your first overnight run works, or your money back. If the first run on your first Compute doesn't work for you, write to us within 14 days of its first payment and get that payment back in full.