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Billing questions
When am I charged?
When the box starts, then every month on that date, in USD through Stripe. One box is one subscription.
What happens when I upgrade?
The new CPU, memory and disk land on the running box right away, and Stripe charges the difference for the rest of the month.
Can I move to a smaller plan?
Yes, from the next billing month, as long as the data on your box fits the smaller disk. The dashboard shows you the numbers before you switch.
What if a payment fails?
Pay any time within 14 days and the box starts again with everything on it. Stripe retries the card meanwhile. The box stops on day 3 and is deleted on day 14. You get an email at each step and three days before deletion.
Why no free plan or trial?
Every box is paid, so the CPU you pay for stays yours: free tiers fill up with crypto miners. Start at $5 and cancel whenever you like.